FREQUENTLY ASKED QUESTIONS
HOW SHOULD I STORE CAVIAR?
Keep caviar refrigerated at all times in the coldest part of your refrigerator. Follow the storage temperature and best-before information provided on the product packaging.
Once opened, keep it tightly covered and enjoy it as soon as possible, ideally within 1–2 days.
HOW IS MY CAVIAR DELIVERED?
Cavallion orders are packed using insulated packaging and cold packs to help maintain the appropriate temperature during delivery.
Once your order arrives, refrigerate the caviar immediately.
HOW MUCH IS DELIVERY?
We offer delivery across eligible Vancouver areas for a flat rate of $20 per order.
Delivery availability is confirmed based on your address.
SHOULD SOMEONE BE HOME TO RECEIVE MY ORDER?
Yes. Because caviar is highly perishable, we strongly recommend having someone available to receive the delivery and refrigerate it promptly.
CAN I RETURN CAVIAR?
Because caviar is a fresh and perishable food product, all caviar sales are final.
If your order arrives damaged, incorrect, missing an item, or with a quality concern, please contact us within 24 hours of delivery.
HOW MUCH CAVIAR SHOULD I ORDER?
As a general guide:
– 10–15g per person for a tasting
– 15–20g per person as an appetizer
– 28–30g per person for a generous serving
– 30–50g per person for a caviar-focused experience
WHAT IS THE BEST CAVIAR FOR A FIRST- TIME BUYER?
Baerii and White Sturgeon are excellent choices for first-time buyers because of their smooth, balanced flavour.
Choose Oscietra if you prefer firmer pearls and a more complex, nutty profile.
WHAT IS THE DIFFERENCE BETWEEN BELUGA, OSCIETRA AND BAERII?
Beluga is known for large, delicate pearls and a soft, buttery character.
Oscietra has firmer pearls with more complex nutty and mineral notes.
Baerii offers smaller pearls and a smooth, approachable flavour.
WHAT SHOULD I SERVE WITH CAVIAR?
Caviar can be enjoyed on its own or served with simple accompaniments such as:
– Blinis
– Crème fraîche
– Toast points – Small potatoes
– Eggs
Keep accompaniments simple so the caviar remains the focus.
CAN I ORDER CAVIAR FOR A SPECIAL EVENT OR AS A GIFT?
Yes. Cavallion can assist with weddings, private dinners, corporate events, celebrations, and gift orders.
For larger or time-sensitive orders, we recommend contacting us in advance so we can help with quantity and delivery planning.